Our Services

Jarteign Housing Associates bring their passion and knowledge to your social housing consultancy needs, providing you with a unique blend of skills and experience to call on.

Regulatory Engagement 

 

Our Regulator Ready package can be flexed to meet your business needs:

  • Risk Management and a data-led approach 
  • Soft Audits
  • Policy and Process testing 
  • Tenant Satisfaction Measures – making them work for you
  • Performance Indicators – get behind the headlines (the Regulator does) 
  • Complaint Handling Reviews

Total Housing Compliance
 

The Jarteign team has considerable experience in the delivery of landlord improvement plans while engaging with the Regulator, including mitigating the risk of Notices being served and leading in successfully achieving the lifting of Regulatory Notices.   We can support you in validating your route to Total Housing Compliance:

  • Policy and procedure review, development and integration 
  • Governance Review
  • Performance Dashboard – are your measures ready?
  • Golden Thread and One Version of the Truth 
  • What will the Regulator say?   

Not just assets, not just housing

We can support your business improvement needs right across your organisation: supporting cultural change for a “one team” approach

  • Team and individual coaching and development to Director level
  • Asset Management Strategy and HRA Business Plan development
  • Project planning, management and implementation 
  • Housing and Asset Management Systems review and project management 

Training Packages

We offer bespoke training packages, for up to 12 attendees (why not join with other landlords to keep your costs per person down).  Our preference is face-to-face but can deliver hybrid or on-line sessions if that works better for your business.   We flex our training packages to meet your requirements and can deliver a masterclass training approach for experienced colleagues, or “intro to” for those who need it.   

Our popular courses include:

  • Tenancy Management Masterclass
  • Improve Your Complaint Handling 
  • How to Manage a Void in Three Easy Steps 
  • Income Management for Beginners  

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